FAQ

Made to Order

All our items are made to order. Since each product can take hundreds to thousands of stitches, we take 3-5 days to hand-make your order.

Shop IRL

If you aren't sure about an item online, you can visit us at our physical location.

28 Bathurst St (stackt market), Unit 1-105, Toronto, ON.

Open Tuesday to Sunday from 12:00pm to 8:00pm.

Care Instructions

We choose quality yarn that is easy for you to wash and care for. Most of our items are:

Machine wash cold. Tumble dry low (or lay flat to dry/air dry for extra safety).

1-Year Warranty

We offer a 1-Year Warranty on all of our handmade items. If you come across any fraying or other issues, please reach out to us and we will mend or replace your item.